Windows 10 | Outlook
Add a Shared Mailbox
These steps assume the following:
- You are a Microsoft Exchange user on Office 365
- A shared mailbox has been created in the Microsoft Exchange/Office 365 system and you have been granted rights to access the resource.
- The shared mailbox has not been migrated to Office 365
- Open Outlook
- Navigate to File > Account Settings > Account Settings...
- Select New
- In the "E-mail Address" field, enter the email address of the shared mailbox you want to add, then select Continue
- Select Advanced Options
- Select Let me set up my account manually, then select Connect
- Select Exchange
-
If prompted to sign-in, select More choices, then Use a different account
Enter your Andrews email address and password; not the email address of the shared account. - Select OK
- Select Next when asked to configure Offline Settings, then select Done
-
Select Close and restart Outlook.
When Outlook prompts for login, remember to always authenticate shared mailboxes with your Andrews email address and password.
