Windows 10 | Outlook
Add a Shared Mailbox
These steps assume the following:
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You are a Microsoft Exchange user on Office 365
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A shared mailbox has been created in the Microsoft Exchange/Office 365 system and you have been granted rights to access the resource.
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The shared mailbox has not been migrated to Office 365
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Open Outlook
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Navigate to File > Account Settings > Account Settings...
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Select New
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In the "E-mail Address" field, enter the email address of the shared mailbox you want to add, then select Continue
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Select Advanced Options
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Select Let me set up my account manually, then select Connect
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Select Exchange
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If prompted to sign-in, select More choices, then Use a different account
Enter your Andrews email address and password; not the email address of the shared account.
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Select OK
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Select Next when asked to configure Offline Settings, then select Done
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Select Close and restart Outlook.
When Outlook prompts for login, remember to always authenticate shared mailboxes with your Andrews email address and password.