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SODE-STUDENT SERVICES - SDEIP Student Services Graduate Assistant

Job Classification

  

Position summary

The hired graduate student will assist the School of Distance Education and International Partnerships Director of Student Services in building student services for graduate students studying at a distance.     

Qualifications summary



Duties and responsibilities



Supervisory responsibilities

None

Qualifications

As above

Technical competencies

TECHNICAL SKILLS

Must possess excellent skills in interpersonal communication, professional oral and written English, planning and organization, Microsoft Office software and internet applications. A strong sense of time management is essential.

LANGUAGE SKILLS

Able to read and interpret documents such as student handbooks, academic bulletins, software help manuals, and a wide range of numeric and alpha data sources.  Able to write routine reports as well as craft a variety of communications for various audiences.  Articulate and pleasant oral communication in clearly understandable English.  Spanish or other additional language proficiency in both oral and written communication is preferred.

MATHEMATICAL SKILLS

Able to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals.  Able to compute rate, ratio, and percentage and to draw and interpret bar graphs.  Able to read and interpret financial statements, and assist in student service data analysis and reporting.

REASONING SKILLS

Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Interpersonal interactions

Must be comfortable interacting with students in a mentoring or problem solving role, with faculty and staff in a supporting role, and individually in a focused way to meet task deadlines.  Experience living in more than one country and speaking more than one language is preferable to best communication with the divere population of students at a distance.

Physical demands

A successful individual must meet the following physical demands to perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required:



Work environment

WORK ENVIRONMENT

Working in the SDEIP student service center, the noise level is usually moderate, with multiple stimuli requiring multitasking in a calm, professional way.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.