RESIDENCE LIFE - Asst Maintenance Supv-Res Life

Job Classification

  Hourly Full-time (35-40)

Position summary

The maintenance assistant supervisor works under the direction and guidance of the Residence Hall and Residence Life Directors.  Approximately 10-15% of the assistant supervisor’s work week is spent in leadership and training and 85-90% is spent in personal response to maintenance needs, routine duties, preventative maintenance, and work orders. 
 

Qualifications summary

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

The supervisor’s general responsibilities are to:

• Coordinate efforts with the Maintenance Supervisor ensure all residence hall students receive a timely response to maintenance requests. 


• Maintain the internal and selected external parts of the residence hall buildings, and keep it in a good state of repair and decorative order.


• Maintain residence hall equipment and facilities, keeping them in a ready and usable state for residents, conventions, and guests.


• Train and guide maintenance personnel, in proper use of equipment, maintenance operations, and guidelines outlined in the facility management resource manual.


• Organize and submit semesterly work schedules for maintenance student workers to the Residence Hall Director and Custodial Supervisor.


• Obtain, review, and prioritize work orders from personal observations and various sources.


• Allocate routine duties, periodic duties, and work orders to maintenance personnel and communicates with the resident upon completion. 


• Ensure the timely response and completion of routine and emergency duties.


• Assist with planning, organizing and completing special projects and needs as directed by the Residence Hall and Residence Life Directors.


• Report to Plant Service for rectification any tasks beyond the assistant supervisor’s scope.


• Compile and submit inventory reports and purchasing requests as directed according to schedule for:  supplies, equipment, tools, paints, electrical, plumbing, vacuum parts, audio visual equipment, smoke detectors, fire extinguishers, desk keys, lofts, and screens. 


• Order and acquire tools, parts, and supplies as necessary or directed.


• Attend and participate in meetings as scheduled with the Residence Hall and Residence Life Directors and Custodial Supervisor.


• Meet daily work schedule Monday-Friday and every other Sunday and respond to emergency call after 5:00 pm and on weekends as available to do so.


• Participate and coordinate staff to work with Custodial Department in preparing rooms for student move-in days, large summer conferences, guest room repairs and maintenance, or as directed by the Residence Hall Director.


• Follow-through in the end of year maintenance needs.


• Assist in the removal and replacement of room carpet each summer as directed by the Residence Hall Director utilizing internal student maintenance workers.


• Communicate with residents regarding maintenance concerns/needs including, but not limited to, the preventative maintenance schedule.


• Work with the Residence Hall Director to determine building priorities and needs for any special renovation projects that can be facilitated by the internal Maintenance crew.


• Assist with special projects and special events as requested by deans staff.


• Work with the Maintenance Supervisor and student team on Residence Life projects as directed.

 
Duties by Detail
The maintenance assistant supervisor ensures that the following detailed duties are responded to in a timely manner and according to schedule through personal attention and allocation of the maintenance team.
 
These duties are to:

• Check, repair, and replace:  screens, blinds, beds, mattresses, carpet, chairs, desks, desk locks, ceiling tiles, vacuums, vents, lights, smoke detectors and/or batteries, door latches, light receptacles, faucets, sinks, toilets, towel racks, shower doors, closet doors, baseboards, etc.


• Adjust room temperature controls


• Check, clean, and organize mechanic rooms, maintenance workshop and office to ensure cleanliness and safety


• Clear trash, check screens, etc. around exterior entrances and building perimeter


• Ensure proper storage and handling of flammable liquids, paints, etc.


• Routine maintenance and changing of locks of resident doors, desks, and mailboxes


• Set up and removal of audio visual equipment, tables, chairs, lighting, decorations, and other special effects for programs and special events in conjunction with the Custodial Supervisor


• Moving of furniture, bunk and debunk beds as needed for conventions, and as requested


• Inventory of beds upon request


• Upholstery of room chairs


• Treatment of all resident and public drains, showers, sinks, and toilets as scheduled and as needed


• Painting of all interior student rooms, lobby, hallway, restroom, etc. areas


• Refinishing and construction of wood and furniture products and projects


• Receive Maintenance deliveries and store in designated locations and help with any large deliveries as directed by the Residence Hall Director


• Clean chapel and resident room vents


• Continue progress on general and room comprehensive maintenance inventories


• Maintain a working supply of blinds, beds, room chairs, and maintain extra vacuums


• Check and maintain Desk, RA, and Housekeeping vacuums

Supervisory responsibilities

Directly supervises 2-6 student employees, as budget allows.  Responsible for the training and supervision of workers on policies, procedures, and skills needed to accomplish jobs at hand.  Carries out supervisory responsibilities in accordance with applicable laws, Andrews University and the residence hall organization’s policies with budgetary allowance.  Is responsible for the overall direction, coordination, and evaluation of these areas. 
 
The following are to be done in consultation with the Residence Hall and Residence Life Directors:

• Scheduling of maintenance personnel


• Staff hiring, training, and evaluations


• Daily management of maintenance staff


• Daily facility inspections


• Employee time card review


• Planning of functions for department


• Job description changes and assigning and directing work


• Encouraging and confronting employees


• Addressing complaints and resolving problems

Qualifications

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Basic computer skills in Microsoft Office Suite are necessary.  Ability to retrieve and send emails.  Some knowledge of Spanish would be helpful.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, proportions, percentages, and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out a variety of instructions furnished in written, oral, diagram or schedule form.  Ability to solve problems and deal with a variety of variables in a variety of circumstances regarding organizational decision, priorities, time lines, and interpersonal conflicts.

Interpersonal interactions

Must have skills in leading and building a team to work together and efficiently.
Basic English reading, writing, and communication skills are necessary.  Ability to read, comprehend, and interpret documents such as instructions, correspondence, memos, job descriptions, safety rules, maintenance instructions, product usage instructions and procedures manuals.  Ability to write simple correspondence, memos, and routine reports.  Ability to communicate effectively using good public relationship skills with one-on-one, small group situations, employees, residents, other departments, businesses, and contractors.

Physical demands

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel; reach with hands and arms; stoop, knee, crouch, or crawl; and talk or hear.  The employee is occasionally required to stand sit, and taste or smell.  The employee must occasionally lift and/or move up to 70 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perceptions and attention to tiny detail.
 

Work environment

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme heat.  The noise level in the work environment is usually moderate.