ELEMENTARY SCHOOL - Computer Technician

Job Classification

  Hourly Under Half (<20)

Position summary

The position will provide computer and technology support for students and teachers. This position is primarily responsible for maintaining computer labs, library, personal computers/laptops, assisting students with accounts/login issues, and providing students a foundation for future technological needs.

Qualifications summary

• Thorough knowledge of implementing and supporting personal computer hardware, peripherals, and software applications.


• Ability to troubleshoot and resolve complex hardware or software problems on personal computers, projectors and connect mobile devices.


• Ability to set up computer security and safety measures (e.g. antivirus, firewall, child blocking).


• Ability to work independently with minimal supervision.


• Ability to provide guidance and answer technical questions.

Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

The following duties may be assigned.

• Provide technical consultation for teachers, staff, and students through a variety of communication methods.


• Respond to requests for troubleshooting and resolve technical computer problems related to access of RMES educational resources.


• Maintain the computer labs, and other classroom technology equipment including Chromebooks, laptops or desktop computers, projectors, document cameras, etc.


• Provide routine maintenance, updates, and once a year replacement of computers in labs.


• Maintain the computers and scanners for library use and Extend Education. 


• Assist in the maintainence of the digital signage.

Supervisory responsibilities

• Maintain communication and collaboration with the appropriate partners at Ruth Murdoch Elementary School and Andrews University. .


• Explore best practices and make recommendation to ensure continuous quality improvement in technology services and resources at RMES.

Qualifications

Bachelor’s degree from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

To perform the job successfully the employee must

• Be knowledgeable in a variety of computer operating systems, hardware and software.


• Be able to set up and repair computer hardware and other associated devices such as projectors, document cameras, TV.


• Be thorough and attentive to details when diagnosing computer problems.


• Demonstrate problem solving and analytical thinking skills.


• Be able to train users how to use new hardware or software.

Interpersonal interactions

• The employee must work harmoniously with Andrews University and Ruth Murdoch School personnel.


• Communicate effectively with stakeholders including students, other staff members, the principal,  parents and AU ITS personnel.


• Interact in a collegial, ethical manner, showing mutual respect and compassion for all co-workers and students


• Work cooperatively with staff toward resolution of mutual concerns.


• Demonstrate a team spirit, shares ideas, materials, and methods with other teachers constituents.


• Provide support for school sponsored activities, as needed.


• Display excellent listening ands verbal communication skill

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, sit, bend, stretch, and talk or hear. The employee must occasionally lift and/or move up to 50-75 pounds. Specific vision abilities required by this job include close vision and distance vision.

Work environment

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Potential hazards include: chemical fumes, activity due to lifting, carrying, etc. The noise level in the work environment is usually moderate.