TouchNet Pay Path

Students use the blue button below. Parents use the green button below.

Who is TouchNet®, and why is Andrews University using them?

TouchNet® is a financial services institution that specializes in processing payments for colleges and universities. Andrews University has had growing concerns about credit card usage fees; as well as the risks inherent with processing credit card information in a local system. Budget and security improvements needed to be made. After carefully researching the options, TouchNet® was determined to be the best provider of these financial services.

What will this change mean?

Probably the biggest change that parents and students will notice is the 2.75% convenience fee for making a payment by credit or debit card.

Are there any free payment options?

Yes. The electronic check payments through US checking and savings accounts is free of charge. This option is as simple as writing a check and payments will post immediately to accounts without having to wait for the mail.

How much of this convenience fee will Andrews receive?

Andrews University will not receive any part of this fee.

Why are you charging this fee?

Over the years, credit card usage has increased and with it the amount Andrews has had to pay for each transaction. These fees have now become more expensive. In 2014 alone, we were charged over $300,000.00 in credit card usage fees.

Did Andrews University consider any other options?

Yes, this was a difficult decision to make and we looked at other options before doing so. Many colleges and universities have stopped taking credit card payments altogether; but we worried that this would place too great of a burden on our students. We could continue to absorb the cost of accepting credit cards, but we were concerned that we would have to look to additional tuition increases. Finally, we decided that we could partner with TouchNet® who currently serve over 700 educational institutions.

Were there any other reasons for using TouchNet®?

As you are aware, identity theft is an ongoing concern in our modern society. The number of stories in the media regarding breaches of credit card data grows every day. Moving the payment services to a company that specializes in providing these services is considered "best practice" to protect our students' financial information.

Are there other benefits to using TouchNet® PayPath™?

Through TouchNet® PayPath™ you can make payments via a US checking or savings account. You will have the ability to schedule future and/or recurring payments. We've also expanded the number of credit cards accepted for payment.

Can this convenience fee be avoided if I pay in person?

No. The cashier at Student Financial Services will no longer take credit or debit cards either in person or by phone.

How do I get to TouchNet® to make a payment?

Click on this button and it will connect you to the PayPath™ site where you can make your payment.

Can a student authorize other people to see their Andrews University student account information on TouchNet®?

Yes, a student can create "authorized user" accounts for parents or others to log into TouchNet®. Users can store their bank account or credit card information, making it easier to make future payments. TouchNet® PayPath™ has the highest level of security so you can be sure that while the student is the only person who can grant or revoke permissions, they do not have access to a user's bank account or credit card information.

How can an authorized user access student information and make a payment?

This button will connect an authorized user to TouchNet®. That person will receive an email with a user name and initial password (to be changed with first login). They will be able to login to the TouchNet® PayPath™site and make a payment.

If a student or parent have questions regarding how to make a payment or set up authorized users, who should they contact?

They should contact Student Financial Services at 269-471-3334 or sfs@andrews.edu.