Error Codes

Phone: 269-471-3334
Email: sfs@andrews.edu

If you receive an error message when making an payment online, please refer to the following list for clarification.

CODE	DESCRIPTION	WHAT YOU SHOULD DO
-1703	Generic bad authorization	Contact your issuing bank to resolve.
-1724	Address verification failed	Doublecheck the address.
-1764	Insufficient Funds	Lower payment amount.
-1765	Exceeds amount, count or time limit.	Lower payment amount, try another payment method, or contact issuing bank.
-1766	Amount exceeds withdrawal limit.	Lower payment amount or contact your bank to raise spending limit.
-1767	Transaction exceeds frequency limit.	Try again after frequency limit is reset.
-1777	Card declined.	Contact your issuing bank to resolve issue.

Bank authorization policies and procedures can vary from bank to bank. Familiarize yourself with the specific Terms & Conditions regarding usage of your card.
Foreign banks often have stricter authorization methods regarding payments outside of the issuing country.
Large payment amounts can also trigger bank security and deny authorization.
It can be helpful to contact your bank and let them know ahead of time that you will be making a payment to Andrews University.