In compliance with existing state laws regarding distance education, Andrews University may only offer online programs and courses to students in states in which Andrews University has been granted authorization or is exempt from authorization. While it is Andrews University's goal to offer online programs in all states, seeking authorization or exemption is an on-going process.
Andrews University has been approved by the State of Michigan Department of Licensing and Regulatory Affairs (LARA) to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. It facilitates the ability to offer postsecondary distance education courses and programs by establishing comparable national standards. By participating in NC-SARA, Andrews University is able to offer online courses to a greater number of students in other states more efficiently and cost effectively.
NOTE: Distance education laws vary from state to state. Please note that Andrews University is not currently permitted to conduct all activities in certain states.
Andrews University wants students to have a positive experience in online education, but recognizes that problems, grievances, and concerns may arise. Andrews University is is required to provide the following information providing the following information for students with unresolved complaints relating to distance education, in compliance with 34 CFR 600.9 and 34 CFR 668.43:
Student with complaints should first go through the Andrews University Student Complaint process. However, if the situation is not resolved, please see the following directions.
For students who are in distance education programs in states that are part of the State Authorization Reciprocity Agreement (SARA), complaints should be directed to Michigan’s portal agency:
Michigan Department of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
P.O. Box 30018
Lansing, MI 48909
Click here for Complaint Info & Form.
*Note that there are some complaints that the portal agency does not address. Further SARA Complaint information can be found at nc-sara.org/content/sara-and-students.
Students with unresolved complaints may also contact the Higher Learning Commission.
View all States complaint contact information.