In compliance with existing state laws regarding distance education, Andrews University may only offer online programs and courses to students in states in which Andrews University has been granted authorization or is exempt from authorization. While it is Andrews University's goal to offer online programs in all states, seeking authorization or exemption is an on-going process.
Andrews University has been approved by the State of Michigan Department of Licensing and Regulatory Affairs (LARA) to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. It facilitates the ability to offer postsecondary distance education courses and programs by establishing comparable national standards. By participating in NC-SARA, Andrews University is able to offer online courses to a greater number of students in other states more efficiently and cost effectively.
NOTE: Distance education laws vary from state to state. Please note that Andrews University is not currently permitted to conduct all activities in certain states.
Andrews University not regulated in Texas under Chapter 132 of the Texas Education Code
Andrews University is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes Andrews University to offer specific degree programs The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the Council of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430 or by e-mail at email@example.com.
Andrews University wants students to have a positive experience in online education, but recognizes that problems, grievances, and concerns may arise. Andrews University is providing the following information about student complaints procedures, in compliance with U.S. Congressional House Rule (HR) 668.43 (b) and U.S. Department of Education (USDOE) rules that an institution offering distance education must "provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student's complaint."
Student with complaints should first go through the Andrews University Student Complaint process. However, if the situation is not resolved, please see the following directions.
For students who are in distance education programs in states that are part of the State Authorization Reciprocity Agreement (SARA), student complaints should be directed to Michigan’s portal agency, Michigan Department of Licensing and Regulatory Affairs (Click here for Complaint Info & Form). Michigan contact information given in the chart below. Note that there are some complaints that the portal agency does not address.
All States EXCEPT the following are included in SARA: California and Massachusetts.
Further SARA Complaint information can be found here: nc-sara.org/content/sara-and-students.