Help with Technology
Contact Center: email@example.com or (269) 471-6016
password, email, general AU online service access questions
LearningHub: firstname.lastname@example.org or (269) 471-3960
course login, navigation or technical questions about doing assignments
Griggs Online (GIA K-12): email@example.com or (269) 471-6619
D2L login, course navigation or technical questions about doing assignments
Contact course instructor, using email or phone included on the course home page
questions about assignments, grades and feedback, scheduling, incompletes
For Best Service
Include your full name, student ID, course name and specific details in full sentences.
For technical issues, include the type of computer (MAC or PC) and browser (Chrome, Firefox, Safari, etc.) and a screen shot is possible.