Help with Technology
Contact Center: email@example.com or (269) 471-6016
password, email, general AU online service access questions
LearningHub (AU/WAU/OU): firstname.lastname@example.org or (269) 471-3960
course login, navigation or technical questions about doing assignments
Griggs Online (GIA K-12): email@example.com or (269) 471-6619
D2L login, course navigation or technical questions about doing assignments
Specific Course Questions
Contact course instructor, using email or phone included on the course home page
questions about assignments, grades and feedback, scheduling, incompletes
Tips for Best Service
Include your full name, student ID, course name and specific lesson or course page.
Details such as the type of computer (MAC or PC) and browser (Chrome, Firefox, Safari, etc.) used, or a screen shot/image can expedite solutions.