Help Desk

Help with Technology

  • Contact Center: helpdesk@andrews.edu or (269) 471-6016
    password, email, general AU online service access questions
  • LearningHub (AU/WAU/OU): dlit@andrews.edu or (269) 471-3960 
    course login, navigation or technical questions about doing assignments
  • Griggs Online (GIA K-12): d2lgriggs@andrews.edu or (269) 471-6619 
    D2L login, course navigation or technical questions about doing assignments

Academic Help

Specific Course Questions

  • Contact course instructor, using email or phone included on the course home page
    questions about assignments, grades and feedback, scheduling, incompletes

General Questions

Tips for Best Service

  • Include your full name, student ID, course name and specific lesson or course page.
  • Details such as the type of computer (MAC or PC) and browser (Chrome, Firefox, Safari, etc.) used, or a screen shot/image can expedite solutions.