Contact Center: Live Chat Online or call (269) 471-6016
password, email, general AU online service access questions
Andrews Moodle: firstname.lastname@example.org or (269) 471-3960
Moodle login, course navigation or technical questions about doing assignments
Griggs Online (Desire2Learn): email@example.com or (269) 471-6619
D2L login, course navigation or technical questions about doing assignments
- Consortium Admissions and Registration Support: firstname.lastname@example.org or (269) 471-6323
- Undergraduate Distance Degree Advising: email@example.com or (269) 471-3432
- Graduate Distance Degree Information: firstname.lastname@example.org or (269) 471-6013
Specific Course Questions
Contact course instructor, using email or phone included on the course home page
questions about assignments, grades and feedback, scheduling, incompletes
- School of Distance Education: email@example.com or (800) 782-4769
Tips for Best Service
- Include your full name, student ID, course name and specific lesson or course page.
- Details such as the type of computer (MAC or PC) and browser (Chrome, Firefox, Safar, etc.) used, or a screen shot/image can expedite solutions.