Online Study Technical Requirements

Please review the minimum technical specifications necessary to successfully study online.  Upgrade any parts of your system that are below these minimums before you register for any online classes.

  • Processor: 1.6 GHz
  • RAM: 2 GB
  • Available Hard Drive Space: 10 GB
  • Operating System: Windows 7 or newer
  • Processor: Intel Core 2 Duo or better
  • RAM: 2 GB
  • Available Hard Drive Space: 10 GB
  • Operating System: 10.6 or better
  • Office Suite: MS Office 2013 or newer
  • Browser: Current version of Firefox or  Chrome 
  • Plug-Ins: Adobe Reader, QuickTime and Java
  • Office Suite: MS Office 2011 or newer
  • Browser: Current version of Firefox or Chrome
  • Plug-Ins: Adobe Reader, QuickTime and Java

We recommend a minimum download speed of 1.5 Mbps, which is commonly the speed associated with a basic DSL connection. A faster connection, such as cable service, will further enhance your online experience. A Wi-Fi connection is generally acceptable, but is dependent upon one of the two services mentioned above.

A dial-up connection is sufficient for some activities but is known to cause problems when students attempt to view video content and complete quizzes. The same is also true for cellular and satellite connections. Due the sensitive nature of quizzes, we strongly recommend that students seek an alternate connection for the duration of their quiz attempts.

Students need to possess basic computer skills, such as:

  • How to use a web browser and word processor
  • How to send and receive email
  • How to copy and paste
  • How to upload and download files

Student service and course videos will include captioning; subtitles are added in the language of the program offered e.g. Spanish. Most devices will auto-detect these accommodation tools.  If not, use the following steps to add captioning and subtitle access to your computer or device.

1. Go to video player.
2. To turn captions on, click [CC].
3. Go to setting to select the preferred language.
4. To turn captions off, click  [CC] again.

1. Go to the video.
2. Tap menu on the top right hand icon  (vertical 3-dot).
3. To turn captions on, tap  [CC].
4. Select the preferred language.
5. To turn captions off, tap [CC] again.