Manage Devices in Duo

Step 1

Sign into a Duo protected service, such as "MyAccount".

 

Step 2

Click "Other options" at the bottom of the Duo prompt.

 

Step 3

Choose "Manage devices" at the bottom of the Duo prompt.

 

Step 4

Select "Text message passcode" to receive an SMS text with one sign in code.

 

Step 5

Enter the SMS passcode and click "Verify"

 

Step 6

If successful, you will get a "You're verified" screen.

 

Step 7

Choose whether you are replacing your old phone with "I have a new phone" or "Add a device" to add additional devices to log into your account with.

 

Step 8

If applicable, click "back to login" in the top-right to complete your Duo sign-in.

Step 9

For more help with setting up the Duo Mobile app, see our guide, here.
 

For more information, visit the Frequently Asked Questions (FAQ) page.