Exam Support

• It is your responsibility to arrange the time and place to take the exam in the presence of your proctor before the exam deadline - either using your approved local proctor, or via online proctoring.
• Present a photo ID if the proctor does not know you personally.
• Log in to learninghub.andrews.edu
• Select the course you are taking the exam in.
• Click on the exam link which is in the module directly below the exam request form you filled in (e.g. Midterm exam in Module 9)
• Click Attempt Quiz, then Start Quiz
• Your proctor will now enter the password and click Start.
• Note how much time you have, and what materials are allowed, if any. 
• Save often and pace yourself to finish within the allotted time. 
• Bring items  as noted in the exam review.

• All Andrews online classes using the School of Distance Education's student services have links in the class space to an exam request form. Click into this form to arranging proctoring two weeks before your exam.
• Read instructions on the exam form carefully. Most students use online proctoring as it is convenient to take exams in your own quiet space at no charge.  Approved proctors able to be physically present observing you through the entire exam may be arranged as local proctors, if residing within the USA and not taking Math or Seminary classes.

• Schedule exam sessions two weeks before the deadline or your own deadline.
• For self-paced online courses, schedule the next exam as soon as you have submitted all assignments preceding the exam request link.  Be prepared to take the exam within one week.
• For interactive online courses, schedule your exam session any day before the deadline listed in the course space and syllabus.

Proctors must have academic or administrative responsibility in a university, college, school or workplace continuing education setting.  They must be able to proctor at their place of work, and be prepared to observe the student throughout the exam session.

Acceptable proctors include:

• University, college, or school faculty and teachers
• University, college, or school student service workers, advisors or counselors
• Librarians in a supervisory position
• University, college, school, military, workplace or other testing center

Special Considerations:

• If you live at or near the Berrien Springs, Michigan campus, exams must be taken in the School of Distance Education Testing Center.
• If you live in Asia, exams will be proctored online through the Testing Center.
• If there is no educational testing facility within 50 miles from your location, contact the Testing Coordinator for assistance in proctoring arrangements.
• We reserve the right to make alternate proctoring arrangements even when a proposed proctor meets the acceptable proctor conditions. Arrangements will be made with students individually in such cases.

• No family members, fiance(e)s, or friends
• No tutors, teaching assistants, coaches, or fellow students
• No work colleagues who are not testing personnel
• No pastors or other local church personnel

• It takes 2 minutes to set up an appointment using our online schedule, with email confirmation, and easy rescheduling if needed.
• If you completed an exam request form for local proctoring and have not received an e-mail confirming your exam release within 2-3 business days, call or text (269) 815-6092 or email sdeexams@andrews.edu

• If the exam time has not expired you can go back into the exam and continue taking it.  Your work will be saved up to the last item saved.  If the time has expired, call (269) 815-6092, or email sdeexams@andrews.edu to have the exam reset. An expired exam cannot be reopened to finish. It must be retaken.

• If you do not see the grade for an exam within a week, first contact the instructor listed in your course space. If no reply in two days, forward that email to assocdeanonline@andrews.edu for help.

• Not necessarily. The final grade is weighted as explained in the syllabus. Grades are accessed through your University Academic Record, linked on your IVUE page.
• If you need to earn a higher grade, contact your instructor to discuss options first. You may also repeat the course to replace the low grade on your transcript.

• Learn more about departmental challenge exams
• Learn more about standardized exam options

Maybe. Proctored exam appointments are available Monday to Thursday, 8:30 am - 5:00 pm USA Eastern Time. A student may request after-hours service, Mondays through Thursdays, for a fee of $50 per exam, to be paid by credit card at the start of the exam session. After-hour service is subject to availability of staff. Call or text (269) 815-6092 to arrange during office hours.

• Exams for online classes can be scheduled to take online through video conferencing.
• Exams for main campus classes are taken under faculty supervision or as arranged with the Counseling and Testing Center on Campus.

• Any student living away from Berrien Springs who does not have an SAT or ACT Math score which is equivalent to (or higher than) the Math Placement Exam (MPE) minimum meeting the prerequisite the the desired math class may email sdeexams@andrews.edu to arrange to take the MPE online.
• The MPE is completed online using ALEKS PPL software. Students must purchase Aleks to review with customized learning module access for up to 6 months. Learn more and purchase here.
• When all topics have been reviewed in Aleks, the proctored MPE can be scheduled on this online calendar.   
• The MPE fee is paid online by wire transfer at the start of the exam session, so have bank information or credit/debit card ready.