Orientation & Study Support

Once registered, studying online is an adventure that is best navigated with the right tools. Use this section of the Andrews Online website to get oriented to study support resources available to you.  Use the tutorial videos to guide (or remind) you through most steps you complete online.  Reference FAQs and study tips for reminders along the way. 

Responsibilities

Andrews University is a Seventh-day Adventist institution where we seek to integrate faith, learning and living. We are committed to nurturing the personal growth and development of each student and to fostering a campus environment that is uniquely Christian.

  • Honesty - We refrain from lying, cheating, and stealing.
  • Modesty - We exhibit appropriateness and modesty in conduct and appearance.
  • Purity - We refrain from engaging in premarital sex, adultery and pornography.
  • Respect - We do not tolerate any form of harassment, abuse or sexual misconduct.
  • Health - We abstain from the possession or use of alcohol, tobacco and illegal drugs.
As members of the extended University community, students studying at a distance are invited to consider these values as they strive to remain in good standing with their local communities and to optimize the benefits of the University's whole person educational philosophy. Course materials and student services are designed to transform students by educating them to seek knowledge and affirm faith in order to change the world.

As a distance student, I will uphold the community values as outlined above and in the Student Handbook

1. Check with your academic advisor that each course selected will meet the requirements for your program of study. 
2. Ensure that you have reliable computer and internet access. Review technical requirements here.
3. Purchase the study materials required for each course, as listed in the Andrews bookstore and course syllabus (available through the course schedule two weeks prior to the course start).
4. Access your Andrews email several times a week, and keep your contact information updated.
5. Schedule regular study in order to complete all course requirements before the end dates.
6. Follow directions in your course to hand in work, arrange exams, and request transcripts. Use contact information in course space to get help.  Be proactive & persistent. 
7. Academic integrity is expected of all students. See the AU Bulletin - Academic Integrity section for more information.

Use this checklist as you advance through your studies.  Adjustments may be needed as you gain perspectives with experience and time, so plan to talk with your advisor each time you register. 

First Credits: 1-30 Bachelor degrees, 1-15 Associate degrees
• Build time management, organization skills, and effective study habits.
• Familiarize yourself with the Community Values Commitment and Academic Integrity expectations and become a responsible member of the Andrews academic community.
• Build financial management skills and live within budget, making payments on schedule.
• Become an active learner that sets and keeps a study schedule.
• Explore the library, tutoring, disability accommodation, spiritual growth, counseling and other student support services for online students.

Middle Credits: 30-90 Bachelor degrees, 16-45 Associate degrees
• Review your degree plan prior to selecting courses each term; discuss with your advisor.
• Complete any prior learning assessments approved by the Prior Learning Coordinator.
• Research graduate programs and work prerequisites into your degree plan, with advising.
• Update your resume and portfolio; job shadow or follow interview opportunities in jobs of interest. 
• Engage in internships, summer and/or volunteer positions in career interest fields.
• Ask instructors and advisors who know you well for letters of recommendation.

Last Credits: 91+ Bachelor degrees, 46+ Associate degrees
• Review your CAPP report (in IVUE) along with your degree plan (advising spreadsheet). 
• Check with the Prior Learning Coordinator that any prior learning assessments have been approved.
• Maintain regular contact with your advisor to discuss graduation and post-graduation plans.
• Review the graduation checklist and apply for graduation on time.
• Finalize plans for graduate study, attend local job fairs, or begin applying for positions of interest.
• Reflect on how you’ve developed personally and professionally through this learning adventure, journal to document this success for yourself or write thanking those who helped you succeed.

Navigating a university study path successfully is best done with the help of enrollment counselors, academic and financial advisors.  Discover who does what to best benefit from your support team!

Enrollment counselors will:
• Provide accurate and timely information about application, admission, and registration procedures.
• Be accessible and responsive to student communication, helping students with timely solutions.
• Assist distance students with admission and registration changes, in collaboration with Records.

Academic advisors will:
• Help students develop academic plans consistent with their self-assessment and study goals.
• Provide accurate and timely information about academic policies, procedures, and resources.
• Assist students in developing strategies to succeed academically, personally, and professionally.
• Listen to and advocate for student concerns, maintaining confidentiality.
• Be accessible and responsive to student communication, maintaining academic advising records.
• Help students make their own decisions, respecting individual values and choices.

Financial advisors will:
• Provide accurate and timely information about financial policies, procedures, and resources.
• Help students clear financially, making decisions fitting their personal financial situation.
• Be accessible and responsive to student communication, maintaining financial advising records.

In all these advising relationships, students will:
• Reflect on values, interests, strengths and challenges in order to refine study and payment plans.
• Take responsibility for academic and financial planning, following all policies and procedures.
• Communicate with advisors each registration and as needed, reading all Andrews email regularly.
• Complete classes that fit educational goals and meet degree requirements.
• Proactively seek assistance from instructors and other distance student services as needed.

Contact Information
Service hours (all advisors): 9h00- 17h00 Eastern Time USA (use time converter)

Academic Advisors (instructors for this course): www.andrews.edu/distance/students
• Email: sdestudents@andrews.edu, 269-471-6570

Enrollment Counselor: www.andrews.edu/undergrad
• Email: sderegister@andrews.edu, 269-471-6323

Financial Advisors: www.andrews.edu/sfs
• Last name A-C: sfadvisor1@andrews.edu, 269-471-3365
• Last name D-K: sfadvisor2@andrews.edu, 269-471-6597
• Last name L-Q: sfadvisor3@andrews.edu, 269-471-6385
• Last Name R-Z: sfadvisor4@andrews.edu, 269-471-6387
• US Veterans: veterans@andrews.edu, 269-471-3286

In an online classroom, our primary means of communication is written. The written language has many advantages: more opportunity for reasoned thought, more ability to go in-depth, and more time to think through an issue before posting a comment. However, written communication also has certain disadvantages, such as a lack of the face-to-face signaling that occurs through body language, intonation, pausing, facial expressions, and gestures. As a result, please:

  • Be aware of the possibility of miscommunication and compose your comments in a positive, supportive, and constructive manner.
  • Edit your writing on anything you post in class discussion, email, or submit as assignments. Academic writing requires editing. Run spell checker to help you detect any changes you may need to make.
  • Carefully constructed complete sentences and meaningful paragraphs are expected; abbreviated phrases are appropriate for texting, not course assignments.
  • Include your full name, Andrews ID, as well as complete information when emailing about a problem for best service.

Services

Communications
Library

All registered students have free (login required) access to the James White Library via phone, fax, e-mail or the Internet. Services include access to:

Main Campus
Spiritual Life

Online Classes

The Andrews bulletin lists any prerequisite for a Math course like this: MPE ≥ P2, or MPE ≥ P3, or MPE = P5. A Math Placement Exam (MPE) is available on campus (view the schedule) or by email request to sdeexams@andrews.edu

Alternately, the prerequisite can be fulfilled by sending in a transcript with a College Algebra grade of C or higher from an accredited university or college, or SAT or ACT scores at or above the minimum level required for the class you plan to take:

• SAT math scores of 480-500 earn a P2; 510-530 earn a P3; 540-570 earn a P4; 580-800 a P5.
• ACT math scores of 20-21 earn a P2 score; 22-23 earn a P3; 24-25 earn a P4; >=26 a P5.
Learn more at andrews.edu/cas/math/mpe/

Login to learninghub.andrews.edu with your Andrews username and password.  Click on your course name linked under the heading ‘Available Courses’.

If no instructions are included with an assignment about file format, save and upload in either .rtf or .pdf format.  Click ‘save as’ and select .rtf or .pdf from the formats available for saving your paper or project.

To successfully complete online learning, students must be able to access information online (e.g. assigned articles, videos, simulations, discussion forums), and do assignments using a browser, and word processing, spreadsheets or other software specified for a particular course. 

Check that your computer and internet connection meet minimum technical requirements. As standards change constantly, recheck your technology each time you register.

It is your responsibility to maintain access to your online course and all tech tools needed for the duration of your study. Have a backup computer plan such as a computer at a friend/family’s house, Internet café, public library, university computer labs, etc. Technical problems are not accepted as excuses for missed deadlines for online courses. 

Refer to the orientation modules for instructions on how to view course content, complete assignments online, and view feedback on graded work.

If you detect an error in the course set-up, please email dlit@andrews.edu.  Include a detailed explanation or question with your name, student number, course title and number, and the specific webpage URL or page number.  

Self-paced courses allow you the privilege - and responsibility - of setting a pace that fits your schedule.  Expect to spend 40 hours of focused study time for every semester credit. For example, schedule 120 hours to complete a 3-credit class. If you want to finish this in 8 weeks, plan on 12+ study hours per week; to finish a 3-credit class in 24 weeks, 3+ hours per week will do it.  You have a maximum of 180 days from your self-selected start date to finish a self-paced class.  Consider personal or financial reasons to set your own end date.  Then choose a steady pace and make this a fixed appointment in your schedule.  There is wisdom in the saying: to fail to plan is to plan to fail.

Interactive online classes have fixed start and end dates, as well as specific deadlines for assignments and exams.  Read the course syllabus carefully and put these dates into your personal schedule.  To finish a 3-credit course in a 16-week semester, you should expect to spend 6+ hours a week studying.

Like a face-to-face class, you need to ‘attend’ class or login to your course space regularly.  If you plan to finish a course in four months, expect to spend 6-9 hours studying and working on assignments each week.  While self-paced courses allow you to flexibly schedule, success depends largely on your commitment to a plan of study.  

No.  Self-paced and interactive online classes are 100% online using learninghub.andrews.edu as the course management system.

Textbooks

All materials needed are listed in the syllabus, and through our online bookstore.  If you choose to purchase texts through other sources, pay attention to text title, publisher, edition, and year in addition to ISBN #.  ISBN alone is not enough.

Textbooks and any other supplies required for a course of study are listed in the course syllabus.  Access the syllabus through your course space (in learninghub.andrews.edu) or the course schedule.  Online courses are also listed through the Andrews Bookstore.  If you purchase textbooks through other sources, check you have the exact version, checking ISBN, author, title, publisher, and year of publication.  Success in studies requires access to the learning materials from the start, so order in time to have the texts needed by the first day of class.

Complaints

We are committed to providing caring, quality Christian education.  If you have a complaint about any aspect of our educational services, please follow these steps:

1. Read the Right to Appeal/Grievance section of the Andrews University Student Handbook, on pages 180-181.

2. If your complaint is about a specific course, first contact the teacher. Use the contact information provided in the course syllabus.

3. If the complaint is about other matters, please contact your department chair on campus, using contact information in the Andrews Bulletin.

4. If your concern is not addressed through contact with instructors or department personnel, please complete our Grievance Form. Grievances are reviewed within three business days. Steps to resolve the problem will be communicated to the email address included on the form.

5. Feel free to call the School of Distance Education at 269-471-6570 or email sdestudents@andrews.edu for additional assistance with complaints regarding distance education services.

Questions? Advisors are eager to help.

Enrollment Counselor Academic Advisor Financial Advisor