Refund Checks

If you have a credit on your account, please fill out and turn in a Check Request form to Student Financial Services. Check Request forms are located in the Self Help section of the SFS lobby or online (select Credit Refund Request). 

Please note:

• Checks will not be issued without a credit balance.
• Checks for the Full Refund amount will zero out your student account. Any subsequent charges posted to your account, whether fines, fees, bookstore, ITS, or cafeteria purchases will be due and payable.
• Checks take a minimum of 3-5 working days to process.
• Rent transfers to AU Housing also take a minimum of 3-5 working days to process. Without sufficient processing time, SFS is not responsible for late fees charged.
• Credit balances resulting from credit card payments will be refunded to the credit card.   
• Cash withdrawals are limited to 3 per semester. 
• Credit refund checks are limited to 3 per semester.

Check your account online at the SFS website. And, as always, please bring photo ID whenever picking up your refund check or when requesting a cash withdrawal!