Advanced Connections for Student Employees--Tuesday Choices

The Office of Human Resources is excited to provide an opportunity for our student employees to participate in Advanced Connections for Student Employees training during Tuesday Choices/University Workshops this Fall semester, beginning on September 22.

Advanced Connections was developed with the intent of improving the quality of service provided to internal and external customers of an educational institution, and Andrews University has been offering this professional development opportunity to its faculty and staff for several years now.  We recognize that a significant portion of our workforce on campus is student employees, with many of these students on the “frontlines,” providing customer service to many individuals here on campus. 

In an effort to improve our culture of service, we are excited to be able to provide this opportunity for student employees to attend Advanced Connections training! Topics to be discussed will include buildling a service culture, overcoming barriers, effective communication, checking for customer satisfaction, meeting service challenges and more.

Student employees wanting to attend Advanced Connections training during Tuesday Choices will need to RSVP by emailing training@andrews.edu, and they will need to provide their full name, ID#, email address, and the department in which they work. Please note that in order for them to receive the certification, you will need to attend all 6 sessions being offered during Tuesday Choices. There are only 35 seats available for this training.