Student Complaints

Concerns Regarding Accreditation by the Council on Academic Accreditation (CAA)

Students concerns regarding the Master’s program that relate to accreditation standards of the Council on Academic Accreditation (CAA). This accreditation is an assurance that the program is abiding by all required standards for academic content and following approved procedures in the delivery of this content. In the event of a serious concern, students may contact the CAA directly for information.

According to the CAA, complaints about programs must:

  1. Be against an accredited education program or program in candidacy status in speech-language pathology and/or audiology;

  2. Relate to the standards for accreditation of education programs in audiology and speech-language pathology;

  3. Include verification, if the complaint is from a student or faculty/instructional staff member, that the complainant exhausted all institutional grievance and review mechanisms before submitting a complaint to the CAA.

2200 Research Boulevard
Rockville, MD 20850
Phone: 800-498-2071 or 301-296-5700