UPDATE: macOS Sierra & iOS10

   ITS: Chief Information Officer | Posted on October 6, 2016

Apple users should note that there are still campus network connectivity issues with the new macOS and iOS10.

For faculty, staff or students who wish to upgrade their personal devices to either the new macOS Sierra or iOS10, a manual workaround to connect to the Andrews Wi-Fi network is available at the ITS Service Desk located in the University Bookstore. This manual workaround provide limited connectivity to the campus wireless network.

For questions regarding this issue:

  • ITS Computer Support at helpdesk@andrews.edu
  • Call the Computer Support Line: 269-471-6016
  • Visit the ITS Computer Support Service Desk in the University Bookstore


Note to Faculty & Staff: University-supplied Apple desktop or laptop computers should not be upgraded to the new macOS Sierra until ITS has resolved the connection issues.

We apologize for the inconvenience and appreciate your patience as we continue to work through this issue.

Lorena Bidwell
Chief Information Officer



Contact:
   Lorena Bidwell