Scheduled Firewall Maintenance & Network Outages

As part of continuous efforts to ensure the availability, reliability and performance of Andrews University’s network technology infrastructure, ITS will be completing a major network migration to our firewalls this month. Please take note of the scheduled outage times and the impact on services outlined below.

Outage 1
Date: Sunday, Dec. 19, 2021
Start time: 8 p.m.
Estimated outage time: Approximately one hour
Services affected include:

• Network file resources (such as G and H drives)
• Network printing services
• Administrative and Vault services

Outage 2
Date: Sunday, Dec. 26, 2021
Start time: 8 p.m.
Estimated outage time: Up to two hours
Services affected include:

• ALL campus network services will be unavailable. This includes services listed from the Dec. 19 outage and
• No Internet access from on-campus
• VPN will be offline

A follow-up communication will be sent prior to next weekend’s scheduled network outage.

Contact the ITS Helpdesk for any questions or concerns at helpdesk@andrews.edu or 269-471-6016.

ITS