We may not be right across the quad anymore, but Student Financial Services is still here for you.

In an effort to limit contact and protect our staff and students, we will be operating remotely from now through the end of April.

Our staff will be working from home through email and phone.

We're all still here and keeping to regular office hours.

We will continue to process your paperwork and package aid offers.

We will continue to send notifications, post payments, process refunds, answer questions, and advise.

Together, connected, we will get through this.

Financial records have released the 1098Ts for the 2019 tax year. Please visit our FAQ page for more information and links to your 1098-T.

Have questions?  1098T FAQ

(Student) Take me straight to my 1098T!

(Parent) Take me to my child's 1098T!

Having trouble viewing? Try these troubleshooting tips:

• TouchNet works best with Chrome or Firefox. If you're using a different browser, try switching to one of those two.
• Apple device users are reporting difficulties. In most versions, if you hold down the ALT key (or CTRL or OPTION) when you click on the PDF it should save. If this does not work, try switching to a non-Apple device.
• Make sure you're using the right portal. Parents should go through the Parents' portal and not the one for Students.
• If you are not a student, make sure that you are set up as an Authorised User with access to the 1098T.

If you're still having trouble, contact us and we will help resolve the matter.

Direct deposit of financial aid and student account credit has arrived at Andrews University! AU students now have the option to receive their refunds via direct deposit.

If you would like to use this method of refund, please do the following:

1. Complete your refund profile in TouchNet.®. Be very careful when you enter your bank account information to ensure a swift and accurate deposit.
2. When you fill out a Refund Request form, select E-refund in Step 3.

Learn more on our SFS Refund page.

The FAFSA for 2020-21 opened on October 1 using 2018 tax information. We encourage all students who plan to take federal & state financial aid next year to apply early. Applying now has several benefits:

• Some aid money, usually grants, are offered on a first-come, first-served basis. Filing early gets you first in line!
• The sooner you file, the sooner you can get your financial aid offer and begin planning for next fall.
• If you have questions or need help filing, you have more time to get help. Our offices are not busy right now. Your financial advisor is free to sit down and explain the process to you without the worry of class cancellation or registration delays.
• Filing now when you have more time to react to filing requirements or verification requests can cut down on mistakes that could cost you time and money later.

Before you file, read this Wall Street Journal article on 10 of the Biggest Financial-Aid Mistakes. Do any of these sound familiar?