Student Insurance

All domestic students registered for ½ time status, or more are eligible to purchase the Student Health Plan. All international students, regardless of credit hours, are required to purchase the Plan on a mandatory basis with the following exceptions: students who are sponsored by an employer or government and have proof that their sponsorship includes full medical coverage; Canadian students who are covered under the Canadian health plan; or students who are covered under a group health plan from an American employer. Please see the student insurance office for details.

Domestic students who do not wish to participate in the student health program,  must provide evidence of alternative insurance via the student insurance link in Registration Central.  Please see waiver section for additional information on requirements.

Beginning Fall, 2022, coverage for dependents is no longer an option with the student health plan.  Only registered students are permitted to enroll in the student insurance. Short term policies for dependents may be found by searching on the internet.

High school students who are taking 6 or more collegiate credits, will  be required to enter waiver information in registration central when registering. 

Exemptions for International students:  If you are a Canadian student, or sponsored by an agency or government (J visa), or have an employer funded insurance,  special consideration may be given to accept alternate insurance.

Electing AU Student Insurance
Domestic students will be able to elect coverage as they are registering for classes through Registration Central and the student account will be billed immediately. Cancellations will be considered for 30 days after the start of each semester.

International students will not find any option in registration central other than to accept the student health plan.  If a student is eligible for an exemption, they must email to make a request. 

Contacting the Insurance Company
Academic Health Plans is the servicing agent for the current student insurance policy. You can contact them for questions regarding your waiver or enrollment.  Benefits are paid through Aetna.  They may be contacted regarding coverage, payments, or any other question related to your insurance account.

Enrollment                                                                             Benefits/Claims

Academic HealthPlans Inc.                                              Aetna Life Insurance Company 
Phone: 1(855) 844-3016                                                   PO Box 91106

PO Box 1605                                                                        El Paso, TX 79998

Colleyville, TX  76034                                                         

                                                                                                  888-407-0427 Customer Service

Website:                  Insurance Brochure Link/2023/24