Office of
Information Technology Services (ITS)

Configuring Andrews Gmail on Your
Mobile Devices

Select a mobile device to begin:

Android (smartphones or tablets)

Option 1—Add New Google Account

For this option, you must use the Gmail app on your Android device to access your email. If you use a third-party email app, use Option 2 below to manually add an account.

  1. Navigate to: Settings  >  General  >  Accounts
  2. Select Add Account
  3. Select Google
  4. Enter your Andrews email address, then Next
  5. Enter your Andrews password, then Next
  6. Select Accept
  7. Follow the remaining instructions then select Continue

Option 2—Add a New Account Manually

  1. Navigate to: Settings  >  General  >  Accounts
  2. Select Add Account
  3. Select the third-party Email app
  4. Enter your Andrews email address & password, then select Next
  5. Select IMAP Account
  6. Change the following information:
    • Username: your Andrews email address
    • IMAP Server:  imap.gmail.com
    • Security type: SSL (Accept all certificates)
  7. Select Next
    • SMTP server: smtp.andrews.edu
    • Security type: SSL (Accept all certificates)
  8. Select Next
  9. Configure your account options, then select Next
  10. Select Done
iOS (iPhone/iPad/iTouch)

Option 1—Add New Google Account

  1. Navigate to: Settings  >  Mail, Contacts, Calendars
  2. Select Add Account
  3. Select Google
  4. At the Google Sign-In, enter your Andrews email address and password.
  5. When prompted by iOS requesting access to your AU Gmail account, select Allow
  6. Choose the content you would like to sync, then select Save

Option 2—Change Existing Connection Information

  1. Navigate to: Settings  >  Mail, Contacts, Calendars
  2. Select your existing Andrews account
  3. Change the following information:
    • Incoming Server:  imap.gmail.com
    • Outgoing Server: smtp.gmail.com
    • User name: Your Andrews email address  (Example: tony@andrews.edu)
  4. Select Done
Windows Phone
  1. Navigate to: Settings  >  Email + accounts
  2. Select Add an account
  3. Select Google
  4. Select the Email address field then enter your Andrews email address
  5. Select the Password field then enter your Andrews password
  6. Select Sign In
    NOTE: If you receive the error message: "We couldn't find the settings for the account information you entered. make sure the email address is correct, then tap 'try again'" You may need to reset your password at: vault.andrews.edu. If you've already reset your password, select Try again to receive the option to manually configure account settings. Enter the following information:
    • Email address: Enter your Andrews email address (for example, 'tony@andrews.edu')
    • Server address: imap.gmail.com
    • Use SSL
    • User Name: Enter your Andrews email address (Example: tony@andrews.edu)
  7. Choose the content you would like to sync, then select Done.
Blackberry 10
  1. Go to Settings  >  Accounts  >  Add Account
  2. Select Advanced
  3. Select Gmail
  4. Enter the following information:
    • Description:  A description of the account 
    • Display Name: Your name
    • Username: Your Andrews email address
    • Email Address:  Your Andrews email address
  5. When prompted for SMTP information, enter the following:
    • SMTP Username:  Enter your Andrews email address
    • SMTP Server Address: smtp.gmail.com
    • SMTP Port: 465
  6. Select Next.  You will be brought to the Gmail sign-in page.
  7. Enter your Andrews email address and password then select Sign in.
  8. Select Accept to allow Google permission to make changes.
Office of Information Technology Services (ITS)