Client Services

What we do...
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We are first point of contact for all Andrews University faculty, staff, student and alumni technology support requests
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We support all university-owned computers in offices, labs, and classrooms
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Leverage automation tools to rapidly deploy needed changes to institutional computing devices
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Support approved departmental servers and applications
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Administer, maintain and support institutional computing devices such as desktops, laptops and mobile devices. This may include hardware and software installation and configuration.
Services & Operations
Technology Support Services
For help with University equipment problems, submit a work order or email helpdesk@andrews.edu.
Need assistance connecting personal devices to the campus resources? The ITS Service Desk, located in the Andrews University Bookstore is aimed primarily at assisting students (faculty/staff are also welcome) to Andrews University online resources.
For convenient self-help information to common problems, visit the ITS Contact Center page or click on the logo below:

Operations
Tech News