What we do...
We are first point of contact for all Andrews University faculty, staff, student and alumni technology support requests
We support all university-owned computers in offices, labs, and classrooms
Leverage automation tools to rapidly deploy needed changes to institutional computing devices
Support approved departmental servers and applications
Administer, maintain and support institutional computing devices such as desktops, laptops and mobile devices. This may include hardware and software installation and configuration.
Services & Operations
Technology Support Services
For help with University equipment problems, submit a work order or email firstname.lastname@example.org.
Need assistance connecting personal devices to the campus resources? The ITS Service Desk, located in the Andrews University Bookstore is aimed primarily at assisting students (faculty/staff are also welcome) to Andrews University online resources.
For convenient self-help information to common problems, visit the ITS Contact Center page or click on the logo below: