Andrews University Wi-Fi Networks |
AU-Secure
The au-secure wireless network is available to all Andrews University students, faculty, staff and alumni who have a valid and active Andrews username and password.
Choose your operating system. (For personal devices only; not University-issued)
Windows 11 (laptops or tablets)
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From the Notification tray (bottom-right corner of the screen), select the wireless network icon.
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Choose the Wi-Fi symbol from the menu.
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Select au-secure.
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When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK.
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If a message appears that the server's identity can't be identified, select Connect.
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The system will automatically connect to au-secure and indicate this with "Connected."
Windows 10 (laptops or tablets)
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From the Notification tray (bottom-right corner of the screen), select the wireless network icon.
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Select au-secure.
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When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK.
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If a message appears that the server's identity can't be identified, select Connect.
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The system will automatically connect to au-secure and indicate this with "Connected."
macOS
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If you are connected to au-guest, you must remove it from your list of wireless networks:
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On the Finder Bar, select the Airport (wireless) icon > Open Network Preferences...
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If necessary, select the Lock to authenticate and make changes.
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Select Advanced...
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Select au-guest.
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Select -
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Select OK.
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In the Network Name drop-down menu, select au-secure.
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When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password.
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If a security prompt appears, select Always Allow.
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If a certificate page appears, select Accept.
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The device will connect to the au-secure wireless network.
Troubleshooting Tips
If you are still unable to connect to au-secure, try the following:
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"Forget" au-secure then attempt to re-authenticate to it.
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Restart your Apple computer.
Android (smartphones or tablets)
NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.
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Go to Settings > Wi-Fi.
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Make sure the that "Wi-Fi" is checked or ON.
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Under Wi-Fi networks you will see a list of available networks. Select au-secure.
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Configure the following options:
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EAP Method: PEAP.
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Phase 2 authentication: MSCHAPv2.
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CA Certificate: Unspecified or Do Not Validate.
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Identity: Enter your Andrews username (lowercase, without "@andrews.edu")
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Password: Enter your Andrews password.
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Select Connect.
iOS (iPhone/iPad/iPod)
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Go to Settings > WiFi
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If you are connected to au-guest, select it then select Forget This Network.
Select Forget again to confirm.
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Select au-secure.
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When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password.
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If you receive an error that states, "Unable to join the network 'au-secure'", select Dismiss and select Join once more.
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On the Certificate Page, select Accept.
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The device will connect to the au-secure wireless network.
Chrome OS (Chromebooks & Chromeboxes)
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Select the wireless icon on taskbar (lower-right corner of the screen).
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Select No Network.
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If not connected, it will have a wireless network symbol with an "x" in it and display "No network."
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Select au-secure from the list of available networks. A configuration window will appear.
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Enter the following information:
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Encryption Settings: LEAP
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Username: Your Andrews username (lowercase, without "@andrews.edu")
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Password: Your Andrews password.
AU-Guest
AU-Guest is an open network intended for use by Andrews University guests and visitors only who do not have Unviersity usernames. Once connected, Wi-Fi will work on campus throughout your visit.
For additional assistance or questions, please contact the ITS Helpdesk at helpdesk@andrews.edu or 269-471-6016.
Students, employees and alumni with an active and valid Andrews username should use the AU-secure wireless network.
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