Andrews University Wifi Networks   |  

AU-Secure

The au-secure wireless network is available to all Andrews University students, faculty, staff and alumni who have a valid and active Andrews username and password.

Choose your operating system. (For personal devices only; not University-issued)

Windows 10 (laptops or tablets)    

  1. From the Notification tray (bottom-right corner of the screen), select the wireless network icon
  2. Select au-secure
  3. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK
  4. If a message appears that the server's identity can't be identified, select Connect
  5. The system will automatically connect to au-secure and indicate this with "Connected"

Windows 8.1 (laptops or tablets)    

  1. From the Notification tray (bottom-right corner of the screen), select the wireless network icon
  2. Select au-secure
  3. Select Connect automatically, then select Connect
  4. Enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK
  5. If prompted, select Connect
  6. The system will automatically connect to au-secure and indicate this with "Connected"

macOS   

  1. If you are connected to au-guest, you must remove it from your list of wireless networks:
    • On the Finder Bar, select the Airport (wireless) icon  >  Open Network Preferences...
    • If necessary, select the Lock to authenticate and make changes
    • Select Advanced...
    • Select au-guest
    • Select -
    • Select OK
  2. In the Network Name drop-down menu, select au-secure
  3. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password
  4. If a security prompt appears, select Always Allow
  5. If a certificate page appears, select Accept
  6. The device will connect to the au-secure wireless newtork.

Troubleshooting Tips

If you are still unable to connect to au-secure, try the following:

  • "Forget" au-secure then attempt to re-authenticate to it.
  • Restart your Apple computer.

Android (smartphones or tablets)     

NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.

  1. Go to Settings   >  Wi-Fi
  2. Make sure the that "Wi-Fi" is checked or ON
  3. Under Wi-Fi networks you will see a list of available networks. Select au-secure.
  4. Configure the following options:
    • EAP Method: PEAP
    • Phase 2 authentication: MSCHAPv2
    • CA Certificate: Unspecified or Do Not Validate
    • Identity: Enter your Andrews username (lowercase, without "@andrews.edu")
    • Password: Enter your Andrews password
  5. Select Connect

iOS (iPhone/iPad/iPod)    

  1. Go to Settings  >  WiFi
  2. If you are connected to au-guest, select it then select Forget This Network.
    Select Forget again to confirm.
  3. Select au-secure.
  4. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password
  5. If you receive an error that states, "Unable to join the network 'au-secure'", select Dismiss and select Join once more.
  6. On the Certificate Page, select Accept.
  7. The device will connect to the au-secure wireless network.

Chrome OS (Chromebooks & Chromeboxes)    

  1. Select the wireless icon on taskbar (lower-right corner of the screen)
  2. Select No Network
    • If not connected, it will have a wireless network symbol with an "x" in it and display "No network"
  3. Select au-secure from the list of available networks.  A configuration window will appear.
  4. Enter the following information:
    • Encryption Settings: LEAP
    • Username:  Your Andrews username (lowercase, without "@andrews.edu")
    • Password: Your Andrews password

Blackberry    

  1. Go to Settings  >  Network Connections  >  Wi-Fi
  2. If Wifi is off, turn it on
  3. From the list of wireless networks, select au-secure
  4. When prompted, enter your Andrews username (lowercase without "@andrews.edu") and password
  5. Select Connect
  6. Verify that au-secure network says "Connected"

Windows Phone     

  1. From the Home Screen swipe to the left and select Settings from the list of applications
  2. Select Wi-Fi. Make sure that wireless is on by sliding the bar to the right underneath Wi-Fi Networking
  3. Select au-secure
  4. Enter your Andrews username (lowercase, without "@andrews.edu") and password
  5. Select Done
  6. When prompted to "Continue connecting", Select Yes. This allows your phone to connect to campus wireless automatically from now on.

AU-Guest

AU-Guest is an open network intended for use by Andrews University guests and visitors only who do not have Unviersity usernames. Once connected, wifi will work on campus throughout your visit.
For additional assistance or questions, please contact the ITS Helpdesk at helpdesk@andrews.edu or 269-471-6016.

Students, employees and alumni with an active and valid Andrews username should use the AU-secure wireless network.

 

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