Andrews University Wi-Fi Networks   |  

AU-Secure

The au-secure wireless network is available to all Andrews University students, faculty, staff and alumni who have a valid and active Andrews username and password.

Choose your operating system. (For personal devices only; not University-issued)

Windows 11 (laptops or tablets)    

  1. From the Notification tray (bottom-right corner of the screen), select the wireless network icon.
  2. Choose the Wi-Fi symbol from the menu.
  3. Select au-secure.
  4. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK.
  5. If a message appears that the server's identity can't be identified, select Connect.
  6. The system will automatically connect to au-secure and indicate this with "Connected."

Windows 10 (laptops or tablets)    

  1. From the Notification tray (bottom-right corner of the screen), select the wireless network icon.
  2. Select au-secure.
  3. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK.
  4. If a message appears that the server's identity can't be identified, select Connect.
  5. The system will automatically connect to au-secure and indicate this with "Connected."

macOS   

  1. If you are connected to au-guest, you must remove it from your list of wireless networks:
    • On the Finder Bar, select the Airport (wireless) icon  >  Open Network Preferences...
    • If necessary, select the Lock to authenticate and make changes.
    • Select Advanced...
    • Select au-guest.
    • Select -
    • Select OK.
  2. In the Network Name drop-down menu, select au-secure.
  3. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password.
  4. If a security prompt appears, select Always Allow.
  5. If a certificate page appears, select Accept.
  6. The device will connect to the au-secure wireless network.

Troubleshooting Tips

If you are still unable to connect to au-secure, try the following:

  • "Forget" au-secure then attempt to re-authenticate to it.
  • Restart your Apple computer.

Android (smartphones or tablets)     

NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.

  1. Go to Settings   >  Wi-Fi.
  2. Make sure the that "Wi-Fi" is checked or ON.
  3. Under Wi-Fi networks you will see a list of available networks. Select au-secure.
  4. Configure the following options:
    • EAP Method: PEAP.
    • Phase 2 authentication: MSCHAPv2.
    • CA Certificate: Unspecified or Do Not Validate.
    • Identity: Enter your Andrews username (lowercase, without "@andrews.edu")
    • Password: Enter your Andrews password.
  5. Select Connect.

iOS (iPhone/iPad/iPod)    

  1. Go to Settings  >  WiFi
  2. If you are connected to au-guest, select it then select Forget This Network.
    Select Forget again to confirm.
  3. Select au-secure.
  4. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password.
  5. If you receive an error that states, "Unable to join the network 'au-secure'", select Dismiss and select Join once more.
  6. On the Certificate Page, select Accept.
  7. The device will connect to the au-secure wireless network.

Chrome OS (Chromebooks & Chromeboxes)    

  1. Select the wireless icon on taskbar (lower-right corner of the screen).
  2. Select No Network.
    • If not connected, it will have a wireless network symbol with an "x" in it and display "No network."
  3. Select au-secure from the list of available networks.  A configuration window will appear.
  4. Enter the following information:
    • Encryption Settings: LEAP
    • Username:  Your Andrews username (lowercase, without "@andrews.edu")
    • Password: Your Andrews password.

AU-Guest

AU-Guest is an open network intended for use by Andrews University guests and visitors only who do not have Unviersity usernames. Once connected, Wi-Fi will work on campus throughout your visit.
For additional assistance or questions, please contact the ITS Helpdesk at helpdesk@andrews.edu or 269-471-6016.

Students, employees and alumni with an active and valid Andrews username should use the AU-secure wireless network.

 

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