If you live in Garland Apartments, units A and C, you no longer require an SMC modem to gain access to the Internet. These buildings are now equipped with network ports on the wall.
Using an ethernet cable, you may connect your devices including laptops, desktops, gaming consoles and wifi routers directly into the network port.
New devices still need to be registered in order to gain access to the Internet.
The following items are included in the SMC box:
Connect your SMC modem (see Fig. 1)
Understanding the Front Panel of Your SMC Modem
The following table shows a description of the lights on the front panel of the SMC device:
|PWR (Power)||Solid green = normal, receiving adequate power|
|Link||Solid green LED= normal, successful connectivity with network|
|Data||Blinking green LED indicates normal data flow|
|LAN||Blinking green LED indicates normal data flow when computer or wireless router is plugged into LAN port|
Note: It may take up to 1 minute before the LINK light becomes solid green. Please be patient.
If the SMC modem does not appear to be functioning as described, you may exchange the device for another one at the Housing office.
Wireless connectivity is not available in the University Apartments. Residents may supply and connect their personal wireless routers for their wireless convenience. The following wireless router has been fully tested and is guaranteed to be compatible on the Andrews University campus network:
Because there are various makes and models of wireless routers, ITS is unable to test compatibility of all of them on our network and thereby unable to fully support all these devices. You may attempt to configure your own personal wireless router not listed above. However, because of time and network constraints, ITS technicians may choose not to configure any wireless router not listed above.
Residents of the University Apartments are required to have their personal network-based devices registered on the Andrews network to allow connection to the Internet through the SMC modem. This may include:
To register your device:
For questions or additional help, email the Technology Helpdesk at firstname.lastname@example.org or call the Computer Support Line at 269-471-6016.
Visit the Telecommunications online resource for information related to this topic.