Shared Network Resources

The G: drive

Andrews University offers provisioned network storage for campus departments and offices to use for University-related data; commonly known as "the G drive."

Availability

This Storage Area Network (SAN) infrastructure is housed in a high-availability enterprise data center, monitored by ITS and is accessible by Andrews employees on a 24/7 basis.

Data Replication

Periodic "snapshots" allows for restoration of deleted data by the end-user without the need to request restores by ITS.

Access

  • Users must fully complete the hiring process as outlined by the Office of Human Resources and have an active Andrews username. Access is automatically granted at that time. If ncessary, contact your ITS building technician for assistance.
  • Users must abide by the Andrews University Computer & Network Usage Policy
  • Resource must be defined by ORG Code of campus department
  • Automatically appears as a networked hard drive on Univeristy-issued Windows computers
  • Off-campus access using VPN
  • Sub-folder access can be setup by ITS for departments as requested

Compatibility

  • Windows XP / 7 / 8 / 8.1 / 10: University-issued machines are scripted to automatically connect to network drives based on the online resources the user has rights to
  • Mac OS X / macOS: Requires users to manually mount network shares using the SMB (Samba) protocol

Campus Printing

The Andrews University Centralized Printing Program (AUCPP) covers all campus printers, with only a few exceptions for printers under separate maintenance agreements. Andrews University has entered into an agreement with Adams Remco, Inc. to oversee the maintenance, repair and replacement of printers on campus.

Availability

Standard printing devices and multi-function devices (MFD) are configured on a secure Virtual Local Area Network (VLAN) for specific use by campus departments and offices.

Deployment

  • Arrangements are made with the campus department or office for new printer/MFD to be added or replaced
  • Device is delivered to ITS by Adams Remco for configuration and setup
  • Deployment and setup by Adams Remco and/or ITS Client Services to campus department
  • Training, as needed, by Adams Remco representative

Access

Tracking

  • PaperCut™ print management software is used to track MFD authentication and usage. This allows departments to share resources while still maintaining accurate billing figures.
  • Tracking software for standard printing devices include FM Audit® and Print Manager Plus®

 

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