Getting Tech Help

Faculty & Staff should submit a work order. A valid and active Andrews username and password is required.
A notification will be sent to your technician when a work order is created. To determine who your building technician is, find your building/department in the list below.

Faculty and staff in the following buildings should contact your Self-Service Provider first:

  • Chan Shun Hall (School of Business Administration)
  • James White Library
  • Seminary

ITS Building Technicians

GREEN TEAM—TEAM 1
 
Shem Telemaque Administration Building
  Buller Hall
  Institute for Prevention of Addictions
  Nethery Hall
YELLOW TEAM—TEAM 2
 
Anton Pellegrini Agriculture
  Agriculture Annex
  Bell Hall (School of Education)
  Custodial
  Dairy
  Farm/Shop
  Forsyth Honors House
  Grounds/Arboretum
  Hamel Hall (Department of Music)
  Medical Center
  Plant Services
  Power Plant
  Smith Hall
  Transportation
PURPLE TEAM—TEAM 3
 
Seth Wiedemann Campus Safety
  Campus Center—Dining Services
  Howard Performing Arts Center
  Sutherland House (Andrews University Press)
BLUE TEAM—TEAM 4
 
Terry Dodge Airpark
  Andrews Academy
  Beaty Gym & Pool
  Halanz Hall (Science Complex)
  Haughey Hall (Science Complex)
  Horn Museum
  Johnson Gym
  Marsh Hall
  Price Hall (Science Complex)
ORANGE TEAM—TEAM 5
 
Ademir Soares Ruth Murdoch Elementary School
   
RED TEAM—TEAM 6
 
David McClean Alumni House
  School of Architecture & Interior Design
  Art & Design Center
  Griggs Hall A & B
  Harrigan Hall
  Pioneer Memorial Church
CYAN TEAM—TEAM 7
 
Benjamin Regoso Chan Shun Hall (School of Business Administration)
  James White Library
  Physical Therapy
  Seminary
GOLD TEAM—TEAM 8
 
Bryan Conklin Bell Hall—Counseling & Testing Center    
  Bell Hall—Institutional Effectiveness
  Bell Hall—Department of Speech-Language Pathology & Audiology
  Campus Center—AU Student Association
Campus Center—Campus Ministries
Campus Center—Campus & Student Life
  Post Office
PINK TEAM—TEAM 9
 
Jasmine Griggs Information Services Building
  Lamson Hall
  Meier Hall
  University Towers (Burman & Damazo Halls)
CONTACT CENTER
 
Bryan Conklin Beechwood Apartments
Jasmine Griggs Garland Apartments
  Maplewood Apartments
     

 

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