Campus Messages

Changes to Google Services at Andrews University

Update #1
Effective Monday, May 9, 2022 any usage of Google services (Gmail, Drive, Photos, etc.) with your Andrews University account will require multi-factor authentication (MFA).

If you currently have your Andrews University account synced with your phone that means you will start receiving "Trying to sign in from another computer?" notifications when attempting to use services for the first time on devices. You may also be prompted to give Google your phone number or an alternate email address to allow recovery of your account if you have not already provided that information in the past.

If you do not have your Andrews University account synced with a device, then you will be prompted to enter a phone number where you can receive text messages to verify your identity when logging in to Google services going forward.

Update #2
Effective Thursday, June 30, 2022, a usage quoata of 250GB will be placed on all Andrews accounts that use Google services. Google has announced new storage limits for Google Workspace for Education.  In order to prepare, we need you to review your current storage usage in Drive, Gmail and Photos and bring your current usage within the new 250GB quota.

Those who are above quota would have received an email from Andrews University system admins indicating that that the user is above quota.  If you are currently above quota please make arrangements to have your usage in line with the new quotas before these services stop working for you. 

Please complete the following steps:

  • To review and delete large or unnecessary files in Drive, go to
  • Consider deleting Drive content that you may have copied to a shared drive. If a file resides in two locations, it may be consuming twice the storage space.
  • To search for and delete unnecessary or large emails, go to “Manage files” in your Google Drive storage and follow instructions for Gmail.

Please complete the steps above as soon as possible to make sure you have uninterrupted service.

To learn more about this change, visit Google Workspace for Education Support.

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