Microsoft Authenticator
Are you being prompted to use Microsoft Authenticator instead of Duo? Follow this guide to switch back to Duo.
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Select Set up a different way to sign in.
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Select External MFA.
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Ensure Cisco Duo is referenced, then click Next.
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Select the Approve with Cisco Duo tile.
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Click Done.
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Select Next.
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You'll be redirected to a Duo prompt — continue as usual.
Need more help? Visit the Duo home page or the ITS Help Desk.
