Using 2FA with Duo   |  

After you’ve enrolled in 2FA, then what happens?
The following information explains various options you’ll have for authenticating your identity when you want to log in to any 2FA-protected site at Andrews University. Your options will vary based on the devices (cell phone, tablet, token, etc.) you have enrolled in 2FA and are using at the time of log in.

Smartphone

A smartphone provides the greatest number of authentication options:

  • Duo Push: After the Duo Mobile app is installed and active, you can choose the Duo Push notification option at any 2FA-protected Andrews service. To authenticate, tap on “Approve” button on your phone. Duo Push requires a wifi or cellular connection.
  • Passcode: After the Duo Mobile app is installed and active, tap the green key button to receive a 7-digit passcode. On the 2FA protected service log-in page, type the 7 digits into the “Passcode” field and select Log In. This option will work even without an Internet connection and/or cellular service.

Tablet

A tablet with the Duo Mobile app installed provides some of the same authentication options as a smartphone.

  • Duo Push: After the Duo Mobile app is installed and active, you can choose the Duo Push notification option at any 2FA-protected Andrews service. To authenticate, tap on “Approve” button on your phone. Duo Push requires an wifi or cellular connection.
  • Passcode: After the Duo Mobile app is installed and active, tap the green key button to receive a 7-digit passcode. On the 2FA protected service log-in page, type the 7 digits into the “Passcode” field and select Log In. This option will work even without an Internet connection and/or cellular service.

Duo Token

Only a Duo Token will work with 2FA. Other tokens will not work with 2FA.

  • Passcode: You can generate a passcode by tapping the button on the token and then entering the auto-generated number in the passcode box on a 2FA-protected Andrews service.

 

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