Phone: (269) 471-6016
Fax: (269) 471-6900
NEED TECH HELP?: Visit the Service Desk @ the AU Bookstore
Andrews University
Berrien Springs, MI
49104-0880
 

Client Services

 



What we do...

  • We are first point of contact for all Andrews University faculty, staff, student and alumni support requests
  • We support all university-owned computers in offices, labs, and classrooms
  • Leverage automation tools to rapidly deploy needed changes to desktop workstations
  • Support many departmental servers and applications

Responsibilites:

  • Maintaining administrative, support and faculty/staff computers, including both desktop, laptops and mobile devices. This includes hardware and software support and software installation/configuration for institutional computers.
  • For help with departmental equipment problems, submit a work order or email helpdesk@andrews.edu.
  • Need assistance in connecting personal devices to the campus network?  The Service Desk, located in the Andrews University Bookstore is aimed primarily at connecting students (faculty/staff are welcome) to Andrews University online resources.

 

Tech Support Services

For convenient technical support and self-help services, visit the ITS Contact Center page or click on the logo below:

Additional services we provide:

 

Tech News

 
Andrews University is a Seventh-day Adventist institution of higher education
Phone: 1-800-253-2874   E-mail: enroll@andrews.edu
Copyright © 2016 Andrews University
Berrien Springs, Michigan 49104